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Terms of service
Last Updated: 24.01.2026
Welcome to Misk Oud. By accessing or purchasing from our website, you agree to comply with the following Terms of Service. Please read carefully, as they explain your rights, obligations, and the standards you can expect from us.
1. General Information
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Misk Oud is a UK-based brand specialising in perfume oils, Arabian attars, and oud fragrances.
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These Terms apply to all visitors, customers, and users of our website.
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We reserve the right to update or change these Terms at any time. Continued use of our services means acceptance of the latest version.
2. Eligibility to Purchase
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You must be at least 18 years old to place an order.
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By purchasing, you confirm that the details you provide (name, address, contact information) are accurate and complete.
3. Products & Descriptions
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We aim to provide accurate product descriptions, images, and details.
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However, scent experiences are subjective, and slight variations may occur.
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All products are intended for external use only.
4. Orders & Payments
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Orders are accepted online through our official website.
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Payments must be made in full at the time of purchase using approved methods (Visa, Mastercard, PayPal, etc.).
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Prices are displayed in GBP (£) and include VAT where applicable.
5. Shipping & Delivery
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Orders are processed within the timeframes stated in our Shipping Policy.
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Delivery times are estimates and may vary due to courier delays or customs checks (for international orders).
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We are not liable for delays outside of our control but will assist in resolving shipping issues.
6. Returns & Refunds
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Please refer to our Return & Refund Policy for details.
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Certain items (opened perfumes, samples, personalised products) are non-returnable.
7. Intellectual Property
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All website content, including text, images, logos, and designs, is the intellectual property of Misk Oud.
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You may not copy, reproduce, or use any material without prior written permission.
8. Prohibited Uses
You agree not to use our website or products for:
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Illegal or fraudulent activities
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Reselling products without authorisation
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Misrepresentation of Misk Oud branding
9. Limitation of Liability
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Misk Oud shall not be held liable for:
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Allergic reactions or misuse of products
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Losses caused by delayed delivery beyond our control
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Indirect or incidental damages arising from product use
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Always perform a patch test before using perfume oils on skin.
10. Privacy Policy
Your personal data is handled in line with our Privacy Policy, which explains how we collect, use, and protect your information.
11. Governing Law
These Terms are governed by UK law. Any disputes shall be resolved in UK courts.
12. Contact Us
If you have any questions about these Terms, contact us at:
📨 Contact Form on Misk Oud Website
